Effective Date: September 1, 2024

At EvoHealthMD, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.evohealthmd.com. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

1. Information We Collect
We collect two main types of information when you use our website:
Personal Information: When you fill out forms or contact us through our website, we may collect personal details such as:

● Name
● Email address
● Phone number
● Automatic Information: Our website automatically collects information such as:
● IP address
● Browser type and version
● Pages you visit and how you interact with our site (e.g., visit duration, navigation patterns).

2. How We Use Your Information
We use the information collected for the following purposes:
● Service Provision: To provide and manage the healthcare services you request, including scheduling appointments or responding to your inquiries.
● Communication: To communicate with you regarding your inquiries, appointments, or other services.
● Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.

3. Sharing Your Information
Your personal information is never sold or shared with third parties for marketing purposes. However, we may share your information in the following instances:
● Service Providers: We may share your information with trusted service providers who assist us in operating our business (e.g., IT service providers, payment processors).
● Legal Requirements: If required by law or if we believe that such action is necessary to:
● Comply with legal obligations.
● Protect the rights, property, or safety of EvoHealthMD, our patients, or others.

4. Cookies
Our website uses cookies to personalize your browsing experience and track site performance. Cookies are small text files stored on your device when you visit our website. You can control or disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

5. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Your Choices
You have control over your personal information. You may:
● Update or Correct Information: Contact us to update or correct your personal information.
● Opt-Out of Communications: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any email we send, or by contacting us directly.

7. SMS Consent (HIPAA Compliant)
By providing your phone number to EvoHealthMD, whether through our website, phone calls, or in-person interactions, you consent to receive text messages (SMS) related to healthcare communications. These messages may include:
● Appointment reminders
● Appointment confirmations
● Scheduling changes
● Other healthcare-related updates.
● SMS opt-in or phone numbers for sms purpose are not being shared.

Opt-In Process:
● Website: You will be asked to explicitly opt in when you submit your phone number through our website.
●Phone Calls: During phone calls, you will be informed about the types of SMS communications you will receive and asked for your consent.
● In-Person: When providing your phone number in person, consent will be obtained as part of the registration or appointment scheduling process.
● Paper Forms: Consent will be collected through a designated section on paper forms where you provide your phone number.

Content of SMS Messages:
SMS communications will be limited to appointment-related information and other relevant healthcare updates. We will not send sensitive health information or Protected Health Information (PHI) through SMS.

Third-Party Sharing:
We do not share your phone number with third parties or affiliates for marketing purposes. Your phone number will only be used for healthcare communications as described.

Opt-Out Procedures:
You can opt out of receiving SMS messages at any time by:
● Replying “STOP” to any text message you receive.
● Contacting us directly via phone or email.
● All opt-out requests will be processed promptly, and you will no longer receive SMS communications from us.

Record Keeping:
We maintain a record of your consent to receive SMS communications, including the method and date of consent, to comply with HIPAA regulations.

Security and Confidentiality:
While we implement safeguards to protect your personal and health information, please note that SMS communications are not considered a secure channel for transmitting sensitive health information. We take appropriate measures to ensure the security and confidentiality of your data.

Opt-Out Language
To unsubscribe from emails, please click here, reply with “unsubscribe” in the subject line, or respond with “STOP” to stop receiving communications.

Contact Us:
If you have questions about SMS communications or wish to withdraw your consent, please contact us at:
EvoHealthMD
400 N May St., Suite 101
Chicago, IL 60642
Phone: 1-800-766-0666
Fax: 1-800-297-0666
Email: info@evohealthmd.com